SHIPPING & RETURNS

AU orders ship from our Melbourne warehouse.
Delivery times are detailed at checkout and are calculated from dispatch.

Orders usually ship within 24-48 hours.

For all orders, tracking is emailed automatically once your order is dispatched.
Delivery times may vary for remote or regional locations.

Requests to edit an address/item or cancel an order must be made within 1 hour of placing your order. Please reach out via our contact page for any requests.

Our team begins fulfilling orders shortly after they are placed to ensure timely dispatch. Once an order is in fulfilment edits or cancellations are not possible.

IF YOURE HAVING AN ISSUE WITH DELIVERY, YOUR FIRST POINT OF CONTACT SHOULD BE THE CARRIER. IF THEY DO NOT RESPOND PLEASE REACH OUT TO US AND WE WILL HELP INVESTIGATE.

We do not take responsibility for orders sent to incorrectly-entered addresses. 
We do not take responsibility for stolen packages.
WE DO NOT TAKE RESPONSIBILITY FOR ORDERS DESTROYED DUE TO BEING deemed ABANDONED BY POSTAL SERVICES.

Whether you are requesting an exchange or a refund,please note:

• Items must be unworn, unaltered, and in original condition with all packaging and tags included
• Return shipping must be organised and covered by the customer
• Sales on discounted items are FINAL

RETURN REQUESTS ARE TO BE MADE WITHIN 7 DAYS OF DELIVERY.

To start a return please fill out THE FORM BELOW and include "RETURN" followed by your 5-digit order number in the message.

All orders ship to our Melbourne Warehouse

Once your return is received and approved, A store credit will be issued directly to your account for the original order amount.
Credit can be used to repurchase your preferred size or item. Stock availability cannot be guaranteed.

Once your return is received and approved, your refund will be processed to your original payment method within 10 business days, minus the original shipping amount.

If your item arrives damaged, incorrect or faulty:

• Contact us immediately
• Include photos and your order number
• We will assess and replace free of charge
• Damage from force or improper care is not considered a manufacturing fault.